Charlotte is a very key member of the team and is always very positive in her approach to new jobs. Charlotte is happy to assist on any task which is given to her and has high standards which she sets herself. Charlotte is a very patient person when she trains staff which is required from time to time with individuals. Charlotte is always thorough when training and ensures their understanding of the job in hand. Charlotte was recently pulled to work on part of the integration project with HBOS, in reviewing all the process maps down to key strokes and updating them using the Vision format. A deadline was given from completion which was met one week early.
Charlotte has been a great support and pleasure to work with and will be an asset to her new team.