Privacy policy

Here at Charlottes Virtual Assistant we take your privacy seriously and will only use your personal information to administer your account and to provide the services you have requested from us. If you have any requests concerning your personal information or any queries to these practices please contact Charlotte Lester, Charlottes Virtual Assistant. All information captured will be used in accordance with the Data protection act 1998.

Information collected by Charlottes Virtual Assistant

We collect your information when you contact Charlottes Virtual Assistant such as:

  • Name
  • Job title & company
  • Contact information including email address
  • Demographic information
  • Sensitive information about you, your business & personal information provided to me

Use of information gathered by Charlottes Virtual Assistant

We reserve the right to gather information from you to be able to better understand requirements of our services, we carry out the following with your information:

  • Internal record keeping
  • We may send emails to you to: Carry out services requested, keep you informed of Charlottes Virtual Assistant inc special offers & market research

Information captured security

Charlottes Virtual Assistant is committed to keeping your information stored safe. We never provide your information to third parties unless discussed with you direct. We keep your information stored securely on a password-protected system.

Other websites

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy.  If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Information access request

You have the right to see what personal data Charlottes Virtual Assistant holds about you. To obtain a copy of such data please email reception@charlottesvirtualassistants.com.

You reserve the right to request for any information we hold to be deleted